Terms and Conditions
Last updated: 22/1/2025
Welcome to Eco Lily Shop. These Terms and Conditions govern your use of our website and the purchase of our eco-friendly products. By accessing our website or placing an order, you agree to be bound by the terms set out below. If you do not agree with any part of these terms, please do not use our website.
1. About Us
Eco Lily Shop
Based in: England, United Kingdom
Email: info@eco-lily.com
Website: https://www.eco-lily.com
We are committed to providing environmentally conscious products that support a sustainable lifestyle.
2. Products and Descriptions
We take all reasonable care to ensure product descriptions, images, and prices are accurate. However, slight variations may occur due to the handmade or natural nature of some items.
3. Orders and Payments
-
All orders are subject to acceptance and availability.
-
Prices are listed in GBP (£) and include VAT where applicable.
-
Payments must be made at the time of order via our secure payment gateway.
4. Shipping and Delivery
-
We deliver across the UK. Shipping fees and estimated delivery times are displayed at checkout.
-
Delays may occur due to postal disruptions or high demand, but we will do our best to keep you informed.
-
International delivery may be available upon request.
5. Returns and Refunds
-
You have 14 days from the date of delivery to return an item, as per UK Consumer Contracts Regulations.
-
Items must be unused, in original packaging, and returned at your expense.
-
Some products, such as perishable or personalised items, may be non-refundable unless faulty.
For full details, please refer to our [Returns Policy].
6. Intellectual Property
All content on our website, including images, text, and logos, is the property of Eco Lily Shop or its licensors. You may not reproduce, copy, or use this content without our written permission.
7. Privacy
We are committed to protecting your personal information. Our use of your data is governed by our [Privacy Policy], which is available on our website.
8. Liability
-
We are not liable for any indirect or consequential loss or damage.
-
Our total liability in connection with any purchase is limited to the total price paid for the product.
9. External Links
Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of such sites.
10. Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated revision date. Please review regularly to stay informed.
11. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
If you have any questions regarding these Terms and Conditions, please contact us at info@eco-lily.com
